With a B.A. in Industrial Design and an M.A. in Service Design from Savannah College of Art and Design, I bring over nine years of experience as a Customer Experience strategist. I've led transformative action plans, driving innovation and delivering end-to-end experience design. My expertise in Service Design, Agile, and digital transformation has enabled me to build high-performing teams that exceed expectations.

​

I am skilled in experience design and CX strategy, ready to contribute to industries like technology and finance. My focus on design thinking and user-centered problem-solving drives optimized customer experiences and innovative solutions.

​

​

​